Session 1: Eyes Everywhere: Smart Surveillance in the Claims Process
Speaker Panel:
Mike Fisackerly, AEU
Todd Kelly, Genesis Investigative Services
Chris Williams, Johnson Yacoubian & Paysse

This session will cover how to identify cases that are ideal for successful surveillance assignments. Additionally, it will explore various types of surveillance monitoring used in the industry, including social media monitoring, unmanned cameras, and drones. Our experienced panel will also discuss how surveillance results can be utilized to defend against and negotiate difficult claims to resolution.

Session 2:  Claims Toolbox: Tips of the Trade
Speaker Panel:
Kyle Rangel, AEU
Yesenia Vasquez-Lockhart, AEU
Susan Bruhnke, Galloway Johnson Tompkins Burr & Smith

Our experts will discuss how to establish a strong foundation for claims, build necessary defenses, and navigate the final stages of the claims process. The audience will gain a better understanding of how employer participation benefits both AEU and the worker from the start, the importance of providing valuable input in cases with complex issues, and other key strategies for achieving the best possible outcome.

Session 3: Demo of Timely Claim Reporting
Erica Janssen, AEU

Did you know that employers can report claims directly to AEU through our online claims management platform? Erica Janssen will provide a step-by-step demonstration on how to do this using both mobile and desktop devices. She will also explain the necessary documentation and what to expect after the claim is submitted.

Business Casual Attire - open collar or polo shirt. No jeans or shorts. No jacket required.