In the workplace, de-escalation has become a popular buzzword. But the art of escalation is just as important. Addressing concerns, giving feedback, and raising difficult topics are necessary for achieving shared goals and maintaining a safe workplace. This session will introduce practical strategies for speaking up directly and constructively, helping participants address challenges without damaging relationships or disrupting performance.

At the end of this session, attendees will be able to:

• Understand the "RISC" factors that cause unnecessary escalation
• Implement practical frameworks and strategies to minimize defensiveness and de-escalate tense workplace situations
• Connect and share personal best practices on shared examples or challenges

Business Casual Attire - open collar or polo shirt. No jeans or shorts. No jacket required.