Kayla Tortorich joined The American Equity Underwriters, Inc. in 2015 and serves as Senior Vice President, Director of Claims Medical Management. Prior to joining AEU, Kayla spent more than 15 years working in the insurance industry. She has experience managing a medical bill review team, a Medicare Secondary Payer Compliance program, a Pharmacy Benefit Manager vendor, and Field Case Management nurses.

Kayla received her bachelor’s degree in science and nursing from Louisiana State University Medical Center in New Orleans and earned certifications in case management, legal nurse consulting, and Medicare Secondary Payer compliance. She achieved her Certification in Medicare Secondary Payer Fellow status in 2018.