Frequently Asked Questions
1. When do I need to provide AEU with my flight itinerary information?
The deadline to provide AEU with your flight information is Thursday, June 13, 2024. You will add your flight information during the Conference registration process.
If you have not booked your flights when you register, you can add that information later. Here’s how: on your confirmation email, click “Modify Registration” or click the "Log In" tab at the top of this screen. Click "Modify Registration" on that screen. Click through the registration until you reach the question asking if you have your flights booked. Change your answer to "yes". You will then be able to add your flight information.
2. Can I book a room before and/or after the ALMA Conference?
AEU will cover the cost of your hotel room for the nights of July 14, 15, and 16 at the Eau Palm Beach Resort & Spa and will reserve the room on your behalf once your registration is complete.
However, if you choose to extend your stay at the hotel for additional nights, you will be responsible for the cost of those nights. Rates can not be guaranteed.
To make reservations for additional nights, please call (561) 533-6000.
3. What is the attire for the Conference?
The majority of events at the Conference are resort casual which includes button-downs, polo shirts, sundresses, and nice shorts.
The attire for most of the optional activities will be clothing appropriate for getting wet, comfortable casual outdoor and/or athletic attire, and close-toed shoes or water shoes that stay secure on your feet.
The attire for the final night is inspired by the theme, Platforms and Polyester. See inspiration photos here. If you choose not to come in costume, the recommended attire is resort casual.
4. Do people dress up for the theme night?
At the theme night, you can expect a wide range of participation. Below are some examples of attendees who embraced the theme and had fun with it!
5. What are my dining options during my free time?
6. What is the cancellation policy?
If you need to cancel for any reason, please contact Stacy Murphy.
Full refunds will be given if cancelled before 11:59pm CST on July 2, 2024.
7. I would like to pay by check. Where do I send my check?
Make checks payable to:
The American Equity Underwriters, Inc.
Attn: Stacy Murphy
11 North Water Street, 32nd Floor
Mobile, AL 36602
*Checks must be received by May 31, 2024.
8. I would like to make a change to my registration. How do I modify my registration?
Go to the registration confirmation email you received and click “Modify Registration” or click "Log In" at the top of this screen.