Erica Janssen serves as Vice President, Claims Policy Management for The American Equity Underwriters. She began her insurance career in 1998 with multi-line adjusting and began her maritime exposure a year later, handling claims for a large shipbuilder. In March 2000, she joined F.A. Richard’s ALMA Branch (now AEU) and in 2003 was promoted to Claims Supervisor. In 2010, she expanded her claims knowledge by serving as FARA Client Services Manager, handling accounts and communicating with carriers and brokers, and returned to claims in 2011.

Erica holds a Louisiana adjuster license and various industry memberships. She received her bachelor’s degree from Louisiana State University - Baton Rouge.